Rokblokz.com often sells items that are not eligible for return. These items are labeled as Open-Box, Clearance or Overstock merchandise. These items are sold at greatly-reduced prices; therefore, all sales are considered final and no returns or refunds will be granted. The buyer assumes responsibility for any, and all risks that may be associated with purchasing said items. While items have been tested for basic functionality, they may have superficial physical defects including (but not limited to) scratches, dings, or dents. Should any items prove defective in either quality or performance after the sale is complete, the buyer assumes responsibility for the cost of all necessary servicing or repairs and agrees to absolve Rokblokz from any, and all responsibility.  Open-Box, Clearance and Overstocked items are not covered by any type of 30-day warranty or satisfaction guarantee.

Rokblokz.com also sells unique or custom order items that are often made to order and/or are considered special order items. This includes any material color other than black, special stamp color requests, etc. These items are manufactured on a case by case basis. These items are not eligible for returns or exchanges.  The buyer assumes responsibility that the items ordered will fit their needs.