We have some of the best people assembling our hardware kits, however, we understand that from time to time a piece goes missing from a kit. Many times it occurs in transit or one of the hardware bags is opened up before installation begins and pieces slip away. We want to help get you back on track - if you find that you are missing a part from your hardware kit we can get you the parts that you need, quickly!

As you open a ticket (HERE) with our customer service department, be sure to include the year, make, and model of the kit that you purchased (or your order number) and some photos of the entire hardware kit that you received. Those photos help us see if anything else might be missing so that we can send everything to you at once. We want to use these very rare instances to double down on our quality control so that future RokBlokz customers have a smooth experience.