Once an order is placed, it takes 24-48 hours to fulfill. We do not ship on the weekends or holidays so if you order on a Friday afternoon, your kit will not ship until Monday.
Delivery Time - Domestic
Typically, your package should reach you within 2-9 days of placing an order.
The answer to this question depends on what shipping service is used or selected. Included shipping is most often done through USPS Priority which is not a guaranteed service but estimated at 2-4 days depending on how far away from Utah it is traveling. For larger packages, we use UPS GROUND or SUREPOST. These services are estimated at 3-5 days and 5-7 days respectively.
We do offer expedited shipping options, but please remember that those estimations are not including the processing time, which is usually 24 hours or less except on weekends. However, those times can be affected by weather.
Delivery Time - International
Internationally, this depends on multiple factors such as destination, carrier and selected service. Our normal handling time is about 24 hours, except on weekends and Holidays when we are not in the office. With any shipping service, domestic or international, weather can cause delays in shipping. This type of delay is with the Carrier.
USPS is probably the slowest. Priority international is estimated and 8-10 days to customs and then you have clearance time and delivery in country that takes additional time.
FedEx is a great option for most parts of the world. The fee includes clearance through customs and is pretty fast. In most cases it is around 3-5 days for delivery. Please note that you will still be responsible for any import taxes.
UPS is a great option to Canada, but quite pricey for other parts of the world. The standard service is estimated at about 9 business days. UPS offers faster services that can be delivered in as little as one day. If an expedited service is selected, please note that it is only guaranteed if UPS processes it through Customs. If you assign a different agent, the service is no longer a guaranteed service. There is an additional clearance fee as well as import taxes.
DHL is fast and secure. To Canada it is 1-3 days and only a little bit more than UPS. For the rest of the world is is still very fast, but is not as cost effective as FedEx.
***Please note that will all international shipments, import taxes are the responsibility of the buyer.
We try to help when delays in delivery happen, but we cannot issue a refund on any portion of shipping unless the carrier approves a refund on shipping charges paid on our end.
We do offer expedited shipping options, but please remember that those estimations are not including the processing time, which is usually 24 hours or less except on weekends.