Shipping FAQs

Folder for adding Shipping FAQs articles

How long will the delivery take?
Once an order is placed, it takes 24-48 hours to fulfill.  We do not ship on the weekends or holidays so if you order on a Friday afternoon, your kit will n...
Fri, 29 Mar, 2019 at 10:01 AM
Is the delivery time flexible?
We are not personally delivering your item. That is taken care of by the USPS and UPS delivery drivers. If they missed you and could not deliver the package...
Wed, 30 Jan, 2019 at 9:45 AM
What shipping services do you use?
We ship through multiple carriers. With our standard free shipping option it depends on the size of the package and the distance it is traveling from UT.  U...
Thu, 20 Jun, 2019 at 9:49 PM
Do you offer international shipping services?
Yes! We ship our RokBlokz mud flaps all over the world.  We offer shipping services through DHL, FedEx, UPS, USPS. To find your shipping rate, go through th...
Thu, 20 Jun, 2019 at 9:52 PM
Refused/Undelivered Orders
Refused or undeliverable orders that are returned to our facility will be processed like a standard return; this means all shipping costs, including return ...
Wed, 27 Feb, 2019 at 3:10 PM
Shipping Address - Order Corrections
All packages ship to the address that was entered on our web site, www.rokblokz.com. This is the address customers save as their shipping to location when t...
Tue, 18 Jun, 2019 at 3:40 PM
My package was damaged during shipping, help?
We are very sorry when we hear that the shipping service took so little care of your package. It is very discouraging! Have you had a chance to open it ...
Tue, 18 Jun, 2019 at 3:30 PM
Do you offer refunds on shipping?
Thank you for contacting us. Per our return policy on our website, we do not refund shipping. In many cases we help carry the cost for shipping for our ...
Tue, 18 Jun, 2019 at 3:32 PM
Lost USPS Package
We are very sorry that your package has been misplaced by USPS. Though we do not have control over the shipping process once it leaves our facility, there a...
Tue, 18 Jun, 2019 at 3:33 PM
What is your daily shipping cut off time?
We work very hard to get orders out within 24 hours of receiving your order. Since we work hard, we like our team to enjoy their weekends with their familie...
Tue, 18 Jun, 2019 at 3:39 PM