We are very sorry that your package has been misplaced by USPS. Though we do not have control over the shipping process once it leaves our facility, there are some easy steps that you can take to track down your package.
You can go online and file a missing mail search with USPS . Here is the link so that you will not have to wait on hold: USPS Help
The other option would be to go to your local post office and they can help locate the package.