We are very sorry when we hear that the shipping service took so little care of your package. It is very discouraging!

Have you had a chance to open it and go through the contents? The instructions have a hardware list and if you wouldn't mind sending photos of your kit, we can make sure that your kit is complete. If it is not complete, we can send out what you need. It is that simple.

Please open a ticket and let us know the details and again, we are sorry for what they did to your package!